AI Super Agents
for Lenders

Fundamento’s AI layer helps lenders unlock exceptional
business outcomes – reliably and at scale

Call Centre Representative

AI Voice Agents You Can Bank On

Fundamento’s voice agent is more than call automation — it’s your always-on customer communication layer, seamlessly guiding borrowers through every step of the lending journey. With smooth, intelligent conversations and zero human intervention, it’s like having your best agent personally assist every customer, anytime.

  • End-to-end Automation – from loan discovery to collections, our AI handles it all.

  • Always On – 24/7 support with zero wait times.

  • Speaks Their Language – converses fluently in 30+ languages.

Deliver Outcomes

Supercharge Lending Operations with Proven Impact

Fundamento’s AI-powered voice agent is purpose-built for lenders, ensuring seamless, compliant, and high-impact customer interactions across the loan lifecycle. From boosting revenue to cutting costs, our platform optimizes every conversation — driving better outcomes at scale.

2X Revenue Increase

Help more borrowers discover the right loans and increase signups effortlessly.

60% Cost Savings

Improve first call resolution, and drive higher deflection rates, reducing agent workload and operational expenses.

Superior CX

Deliver consistent, high-quality interactions that boost CSAT and NPS, ensuring happier borrowers.

Built for Compliance

Stay audit-ready with AI-driven conversations that follow every regulatory guideline.

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Transforming Borrower Engagement Beyond Just Calls

Fundamento is an AI-Driven Interaction Layer That Helps Lenders Unlock Insights, Optimize Engagement, and Proactively Manage Risks to Drive Better Business Outcomes.

Centralized Intelligence

Gain a unified view of borrower interactions across calls, chats, and lifecycle stages, enabling smarter decision-making. Fundamento provides deep visibility into friction points, allowing lenders to refine their processes and enhance customer journeys.

Cross-Lifecycle Context

No borrower should have to repeat themselves. Our AI retains and carries context across the entire lending lifecycle—from loan discovery to servicing and collections—ensuring seamless, informed conversations that boost resolution rates and trust.

Predictive Customer Analytics

Identify early warning signals, such as payment distress or intent to refinance, allowing proactive intervention before issues escalate. By analyzing borrower behavior and conversation patterns, lenders can reduce defaults, improve repayment rates, and enhance portfolio health.

Personalized at Scale

Every borrower has unique preferences. Fundamento remembers preferred call times, language choices, and communication preferences, ensuring borrowers feel valued and engaged. This personalized approach enhances customer experience, leading to higher csat and nps scores.

Enterprise Complexity? No Problem.

Fundamento is purpose-built to meet the demands of enterprise-scale operations, ensuring seamless borrower interactions while maintaining security, compliance, and scalability. With flexible deployment options—private cloud, hybrid, or on-premises—you retain full control over your data while ensuring strict regulatory compliance. Our platform integrates effortlessly into complex lending ecosystems, powering efficient, compliant, and scalable customer engagement.

Fully Compliant with SOC II, ISO 27001, and GDPR

Stay audit-ready and protect borrower data with the highest global compliance standards.

Scalable Deployment Options

Deploy the platform in a way that best fits your infrastructure and data control needs.

SIP Trunks with Enterprise Dialers

Ensure uninterrupted borrower communication with enterprise-grade telephony support.

Out-Of-the-Box Integrations

Easily connect with IOS, CRMS, loan management systems, and communication platforms for a unified workflow.

White-Glove Onboarding and Ongoing Support

Save time with expert implementation and continuous optimization tailored to lending operations.

Multilingual for Global Borrower Support

Engage borrowers across geographies with AI voice agents fluent in 30+ languages.

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Review Our Blogs

Discover how our advanced cross-platform context detection system transforms customer interactions by ensuring they feel heard, valued, and satisfied every time

Case Study: How Fundamento Helped a Leading Lending Company in India Increase Loan Disbursals by 31%
LENDING AI
Case Study: How Fundamento Helped a Leading Lending Company in India Increase Loan Disbursals by 31%

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Smarter Contact Centers for Modern Lenders

See how fundamento automates, optimizes, and enhances every customer interaction. Get a firsthand look at the tools driving smarter borrower engagement, real-time insights, and effortless scalability. Book a demo and explore the future of customer engagement with fundamento!

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